OV-fiets (key) lost or stolen (NS OV-fiets)

What should you do if your OV-fiets or OV-fiets key is stolen or lost? In any case, it is important to notify NS as soon as possible. Report the theft to the police immediately and send an email to info@ov-fiets.nl with the subject line ‘OV-fiets gestolen’ (OV-fiets stolen).

For more information, see the NS OV-fiets FAQ.